Terms and conditions
Terms and Conditions (T&C) for Elevé
The following provisions apply to all orders and contracts that consumers and businesses conclude with Elevé via the website www.eleveclothes.com. Any deviating conditions from the customer will not be recognized unless Elevé has expressly agreed to their validity in writing.
Return Policy – Elevé
At Elevé, we want you to be 100% satisfied with your purchase. That’s why we offer a 30-day money-back guarantee.
Right of Return
You have the right to return your order within 30 days of receipt.
You do not need to provide a reason – your satisfaction is our top priority.
Conditions for Returns
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The item must be unused, undamaged, and returned in its original packaging.
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Personalized products or items whose seal has been opened for hygiene reasons cannot be returned.
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The customer is responsible for return shipping costs.
Money-Back Guarantee
Once we have received and inspected your return, we will refund you the full purchase price, including any shipping costs, if applicable.
We will process the refund within 14 days using the same payment method you used for your order.
Questions or Need Help?
Our team is available for you at any time. You can reach us 24/7 at info@eleveclothes.com. We are happy to assist you with your return or any other inquiries.